I get so frustrated with this place. We always pickup in person. Food is pretty good but about half the time, there’s a long delay, and I end up waiting in person as much as 30-35 minutes.
Ordered at 5:30. At 6 they said “30 more minutes.” Food came out at 7:30. There is insufficient space for social distancing inside the small waiting area. Not coming back until after the pandemic.
Hot Pot Chen has done a great job transitioning into the touchless pick up. Their portions are VERY generous - generally when we order a meal from here, we end up having enough for three separate meals!
food was hot, packed well and generous in portions - only issue was out of my four vegetarian spring rolls ordered - three had shrimp
Great food and great portions
Chris and Daniela
My absolute favorite Chinese restaurant in Ann Arbor. Never an order where I was let down or have something not consistent.
Chris and Daniela
Our favorite place for Chinese food. Nice people and clean. The food is so fresh, veggies cut just for my meal. But the soups can be hit or miss.
While I'm usually wary of seafood in a town so far from the sea, I highly recommend any dish from Hot Pot Chen with scallops or lobster.
Considering how often I get take-out from here, it wouldn't be fair to give it three stars, but I really rate this 3 and a half. Their prices have recently gone up a bit, yet they still make the occasional error, like not including the sauce for the wonton chips (as happened on this last order). The food is good for the price.
Food was ready when I arrived for pickup. Everything in the order was correct and tasted good!
Great food, nice restaurant!
The quality is consistently good, and the food is ready in a very reasonable amount of time.
Food quality not as good as Gourmet Garden. Hot & Sour Seafood Soup no longer has lobster, but they've added fake crab.
This place is okay. Most of the attraction is that it's pretty close to our house, although we've had some very good dishes in the past. The stuff in this order was okay, although we'll probably go back to our old favorites next time. The fortune cookies were really stale.
Awesome service, fast and delicious!
Delicious food, speedily delivered.
Delivery was prompt and courteous. Was not a big fan of the food.
Super easy to order, and it was waiting for me when I arrived on time! Will order again.
There was confusion over my online order: they didn't have a record of it when we went for the food! They found it and it was then put together. A 30 minute delay overall. The food was all as good as usual.
As always, they are fast and food is pretty good.
Quite tasty. An improvement l believe over former ownership.
Any questions please call us.
Hot Pot Chen
2255 W Stadium Blvd, Ann Arbor, MI 48103
All Rights Reserved